Recent Posts

IICRC Certified Firm

2/7/2019 (Permalink)

SERVPRO of Talbot/Dorchester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Talbot/Dorchester

SERVPRO of Talbot/Dorchester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Additional Certifications

  • AQA - Indoor Air Quality Association Microbial Remediator
  • RRT - Carpet Repair & Reinstallation Technician
  • AMRT - Applied Microbial Remediation Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • SRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • MWR - Master Water Restorer
  • MTC - Master Textile Cleaner
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • CRT - Color Repair Technician
  • Residential HVAC Cleaning
  • UFT - Upholstery & Fabric Cleaning Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program

What to do for water emergencies

2/7/2019 (Permalink)

SERVPRO of Talbot/Dorchester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
410-822-6442

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Talbot/Dorchester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Talbot/Dorchester 

SERVPRO of Talbot/Dorchester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Talbot/Dorchester County soot and smoke clean up

2/7/2019 (Permalink)

Talbot or Dorchester County Smoke and Soot Cleanup

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Talbot/Dorchester will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
410-822-6442

Mold Damage Remediation

2/7/2019 (Permalink)

Regardless of Type, Mold Damage Must be Remediated Thoroughly

Many people are concerned about mold growth they may have found in their home, or because of musty odors they have encountered. Some wish to know which kind of mold they have, although according to the CDC, this will not provide anything beneficial to them. Mold is mold, and all types can cause health effects in people. 

But what can mold do to your home's health? Mold damage can affect any part of your home where moisture exists, including walls and ceilings, floors, under stairways, and the contents and belongings you have in your home. These can all be damaged by mold. You need to remove any mold growth, and then have the air cleaned so that spores are filtered out. 

Air ducts in your heating and cooling system should be scraped and then vacuumed with a HEPA filtered vacuum cleaner.  If your home does not have central air, then your air conditioner should be examined to ensure that it does not have mold growing inside of it. At SERVPRO, we have mold detecting equipment that can quickly determine how much mold is present. We are certified in IICRC methods of not only measuring mold contamination but also remediation of mold. 

Mold can grow on the surface of painted drywall, spreading underneath the painted surface. Because of this, it is tough to control without training and specialized equipment. While many sites online claim that mold can be controlled with a bleach and water solution, what they fail to point out is that mold is very hardy, and thrives in damp conditions. This is why many homeowners who attempt to get rid of mold on their own find that the mold not only comes back but comes back in additional locations. We do not recommend homeowners to clean mold because of this, and the fact that when mold is disturbed, it will send off spores, which is a part of its life cycle. 

Mold can also grow inside the crevices of natural wood, in the porousness of concrete that never can dry out, and under your roof's eaves outside. Mold can grow anywhere, and scientists have found that while most strains of mold enjoy living in warmer temperatures, there are strains that find it easy enough to survive temperatures that were once thought to kill them off. This means that mold can make it through the winter in warmer states and not be killed off. The most reliable solution is to have certified professionals who are experienced in remediating mold growth in homes and other settings assess your home for mold growth. If mold damage is found, SERVPRO professionals are also skilled and experienced in performing the work needed to protect your home from further damage while restoring and repairing the damage that currently exists.

When mold damage is a concern in your home, call us at SERVPRO at (410) 749-2221. We can assist you in cleaning and repairing mold damage and ensure that mold does not easily return. We can also point out practices that we observe that may be the reason behind the mold damage's presence. 

When Ice Strikes

1/17/2017 (Permalink)

Ice Dams can be a major problem during the winter season. They form when heated air from your home or business rises into the attic spaces and heats the roof from the inside out. This heat melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior areas causing water and mold damage to insulation, ceilings and soffits. This can also loosen your shingles, pull or tear off gutters.

Climbing onto your roof to fix the problem yourself is dangerous and could lead to serious personal injury and increase the damage to your home or business. There are multiple methods to help avoid ice dams on the market, including attic insulation and ventilation and having a good quality waterproof underlayment. Please refer to a licensed contractor for assistance in protecting your home to ensure your personal safety and the safety of your home or business.

One of the biggest steps in ice dam prevention is making sure your gutters are clean and having a debris protection system. Debris causes water to back up and gives the ice dam process a jump start.

The interior leaks caused by ice dams might not be visible right away. It is not uncommon that the water pushed into your structure will travel around walls and vapor barriers until it finds a path that might lead to an area where you do see it. By the point you see water inside, it usually has been there for a while which can cause mold to develop.

SERVPRO of Talbot/Dorchester's Professional staff can help mitigate water damage caused by ice dams and help you get your structure back to pre-loss condition. Contact our offices for fast, efficient service at (410)749-2221 or visit us on the web at www.SERVPROtalbotdorchester.com .

Cleaning and Restoring Commercial Properties

12/15/2016 (Permalink)

SERVPRO of Talbot/Dorchester specializes in commercial clean ups.  There's never a convenient time for fire or water damage to strike your Talbot county, commercial property.  Every hour spent cleaning up is an hour of lost revenue and productivity.  So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Clean Up

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Talbot/Dorchester has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

If You Have Questions or Need Help, Please Call Us At - (410) 822-6442

Holiday Fires - Christmas Tree Fire Safety

11/11/2016 (Permalink)

Fire Damage Holiday Fires - Christmas Tree Fire Safety Christmas

Statistics from the National Fire Protection Association (NFPA) show the holidays are a high-risk time for home fires. Christmas trees are responsible for 240 home fires each year, and other holiday decorations are the cause of another 1,170 fires.

Here are some tips to keep your home safe this holiday season: 

•Check the stand daily to make sure that the level of water does not go below the base of the tree.

•Keep trees at least three feet away from major sources of heat (fireplaces, heaters, heat vents, and direct sunlight). Lowering the room temperature will slow the drying process.

•Use lights that produce low heat, such as miniature lights, to reduce drying of the tree.

•Always inspect light sets before placing them on the tree. If worn, replace with a new set.

•Do not overload electrical circuits.

•Always turn off the tree lights when leaving the house or when going to bed.

•Monitor the tree for freshness. After Christmas or if the tree is dry, remove it from the house.

•Install and ensure smoke alarms work inside and outside each bedroom and sleeping area. Install alarms on every level of the home, including the basement.

If you have a fire, call SERVPRO of Talbot/Dorchester. We make it like it never even happened.

Does Your Talbot Home Have A Mold Problem?

11/11/2016 (Permalink)

Mold Remediation Does Your Talbot Home Have A Mold Problem? Mold

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

·         Mold is present almost everywhere, indoors and outdoors.

·         Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

·         Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

·         Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

·         Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

·         Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 410-822-6442

Talbot / Dorchester Residents: Follow These Mold Safety Tips If You Suspect Mold

11/11/2016 (Permalink)

Mold Remediation Talbot / Dorchester Residents:  Follow These Mold Safety Tips If You Suspect Mold Mold

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

·         Stay out of affected areas.

·         Turn off the HVAC system and fans.

·         Contact SERVPRO of Talbot/Dorchester for mold remediation services.

What Not to Do:

·         Don’t touch or disturb the mold.

·         Don’t blow air across any surfaces with visible or suspected mold growth.

·         Don’t attempt to dry the area yourself.

·         Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Talbot/Dorchester specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-822-6442

State Farm Regional Event

11/11/2016 (Permalink)

General State Farm Regional Event Chief of the Ocean Pines VFD Steve Grunewald (left) and Deputy Chief Bill Bounds (right) recently accepted SERVPRO Personal Emergency Assistance Bags

SERVPRO got invited to attend the 2016 Regional State Farm Training.  SERVPRO's finest in attendence: Brian MCCabe, Dani Farabaugh, Samantha Chesley, Bogdan Rati, and Philip Kirlew.  Everyone was so thankful for the opportunity to sit and meet with State Farm Representatives.